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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
OHS requirements: | are to be in line with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include: personal protective equipment and clothing safety equipment first aid equipment fire fighting equipment hazard and risk control fatigue management elimination of hazardous materials and substances safe forest practices, including required actions relating to forest fire manual handling including shifting, lifting and carrying |
Environmental requirements may include: | legislation organisational policies and procedures workplace practices |
Legislative requirements: | are to be in line with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice and may include: award and enterprise agreements industrial relations Australian Standards confidentiality and privacy OHS the environment equal opportunity anti-discrimination relevant industry codes of practice duty of care |
Organisational requirements may include: | legal organisational and site guidelines policies and procedures relating to own role and responsibility quality assurance procedural manuals quality and continuous improvement processes and standards OHS, emergency and evacuation procedures ethical standards recording and reporting requirements equipment use, maintenance and storage requirements environmental management requirements (waste minimisation and disposal, recycling and re-use guidelines) |
Stock control may include: | variations in product quality non-availability of product backup recall of products emergency withdrawal of products stock clear-outs stock records on manual or computerised systems documented or not documented site policies and procedures size of site multi-skilling of staff loss forecasts product range |
Communication may include: | verbal and non-verbal language constructive feedback active listening questioning to clarify and confirm understanding use of positive, confident and cooperative language use of language and concepts appropriate to individual social and cultural differences control of tone of voice |
Product groups | are the break-up of the product range into distinct common groupings which are matched to job sizing |
Appropriate personnel may include: | delegated employees trained (or in training) to undertake stock control |
Cycles | generally refer to re-order processes for renewing stock at financially viable quantities or when products become available from the manufacturing process |
Inventory | generally refers to products available immediately for purchase and despatch |
Receipt and despatch are to include: | receiving and despatching products or goods: via various forms of transportation through an organised and documented recording and checking system |
Documentation processes may include: | receipt and despatch orders product type and size inspection information grading and labelling outcomes storage locations quality and quantity outcomes loss damage hazards incidents equipment malfunctions |
Product distribution may include: | the movement of products or goods around a site (with minimal disruption to customer activity): to a designated storage location for display purposes |
Safe handling techniques are to include: | OHS regulations for shifting loads may include the use of: fork lifts, slings, trolley jacks, gantry cranes, elevated work platforms and loaders assistance with lifting, such as involving two or more personnel to lift materials manually or to guide the movement of mechanical equipment |
Damage and losses may include: | products or goods damaged during transportation distribution accidents staff error or loss through negligence theft incorrect allocation |
Dealing with may include: | recycling damaged stock re-using damaged stock sending damaged stock to waste |
Site security procedures may include: | site surveillance store theft staff theft fraudulent credit card transactions site security policies and procedures |